Tuesday 12 April 2011

What is Salesforce.com?

Salesforce.com is a world leader in providing software as a service (SaaS) in which they host business software and companies purchase subscriptions to use it.The software solution consists of a family of applications and pre-built database tables for you to store, view, and manipulate data. The application you use to access the data is usually a web application, but salesforce.com also provides mobile applications. The data is stored on servers maintained and managed by salesforce.com. This type of service is also referred to as cloud computing; the cloud is the Internet where all the applications and data live. Most prebuilt functionality for salesforce.com offerings is for customer relationship management (CRM) with tailored solutions for sales, service, marketing, small business, and so on. The applications and the database tables are highly customizable and security is role-based.

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